Privacy Policy

Effective Date: 03/06/2025

Business Name: Regency Wellness Group Ltd. (Regency Massage & Spa)

Website: www.regency-group.uk

- Name
- Email address
- Phone number
- Billing information (if applicable)
- Appointment details
- Medical or treatment-related information (with your explicit consent)

- IP address
- Browser type
- Device information
- Pages visited and time spent
- Cookies and usage data

- Manage appointments and provide our services
- Communicate with you about bookings, reminders, or updates
- Improve our website and user experience
- Comply with legal and regulatory obligations
- Send marketing communications (if you have opted in)

We do not sell or rent your data. We may share your information with:
- Service providers (e.g., booking platforms like Fresha, payment processors)
- Legal authorities if required by law
- Website hosting and analytics services (e.g., Google Analytics)

You have the right to:
- Access the personal data we hold about you
- Correct or update your information
- Request deletion of your data
- Withdraw consent for marketing at any time
 

To exercise these rights, contact us at: info@regency-group.uk

We retain personal information only as long as necessary for business or legal purposes. Appointment and treatment records are stored securely and in compliance with UK regulations.

Our website uses cookies to enhance your experience. You can control cookie settings in your browser.

Our website may contain links to other websites (e.g., Fresha, Treatwell and social media). We are not responsible for the privacy practices of those sites.

We take reasonable measures to protect your data using encryption, secure servers, and limited access protocols. However, no internet transmission is 100% secure.

If you provide health-related or treatment-specific information, this is considered sensitive personal data. We will only collect and use this data with your explicit consent, in accordance with Article 9(2)(a) of the UK GDPR.

We may update this Privacy Policy occasionally. Changes will be posted on this page with a revised "Effective Date."

If you have any questions or concerns about this Privacy Policy, please contact us at:
📧 info@regency-group.uk
📍 8 Higher Church Street, Blackburn, Lancashire BB2 1JG.